FREE Standard Delivery on Orders over £30
At Onlinegolf, we offer customers the opportunity to purchase Gift Vouchers, allowing you to make our wide range of golf products special gifts that keep on giving.
Vouchers are sent to the email address of your choice, shortly after your order has been confirmed. You can either send
them to yourself to be forwarded on, or they can be sent directly to the lucky recipient so they can get spending straight away.
To purchase gift vouchers please click here.
Online Gift Vouchers
Gift Vouchers can be purchased easily online, just as though you were purchasing a regular product. Just select the price denomination
you require (found in the Voucher section of the website) and follow the simple checkout process! It's that easy and it makes a great gift,
particularly if you've got a golf junkie to buy for, but you're not sure of the exact specification they want or need!
Please note, you will be required to enter a delivery address, even though your voucher to be emailed. The vouchers will usually be emailed to the recipient within 2 hours of receiving your order confirmation. There may be occasional delays due to security checks and final payment approval.
If you're lucky enough to have received a gift voucher and are ready to use it, all you need is the reference and password. Once you've made your selection and started the checkout process, you will be prompted for a voucher reference and password. All you are required to do is enter the requested information and apply the voucher and the relevant amount will be deducted from your total!
Please note that vouchers are valid for 12 months from the date of issue.
How do I track my order?
All of our orders are shipped on fully trackable services. When your order is dispatched from our Distribution Centre, you will receive an email with a link to your tracking.
How do I return something?
We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the onlinegolf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. For full details on how to return your purchase, please visit our Returns and Refunds page here.
What happens if I miss the couriers when they deliver?
For the security of your order, all of our deliveries require a signature. If you unfortunately miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this is not possible, the courier will leave you a card informing you that an attempted delivery has taken place, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.
If you have any questions about the delivery of your order, our Aftersales team are there to assist you via email at firstname.lastname@example.org
I've made an error on my order - how do I change it?
If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible by sending us an email at email@example.com
If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.
How do I cancel my order?
If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 8am and 7pm (GMT) Monday to Friday and 9am and 6pm (GMT) Saturdays and Bank Holidays by e-mailing firstname.lastname@example.org
If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.